🔁 CANCELLATION, RETURN AND REFUND POLICY

At Espacio CReativo Mallorca we want to be transparent with you. Below, we explain clearly our conditions of cancellation, returns and refunds:

1. SEAT RESERVATIONS

The payment of 10€ corresponds to the reservation of a place for a specific date and time in our creative ceramic space.

Pursuant to Article 103.l) of the General Law for the Defense of Consumers and Users, the right of withdrawal does not apply to services related to leisure or recreational activities that provide for a specific date or period of execution.

Therefore, once the reservation has been made, no cancellations or refunds are allowed, unless the activity is cancelled by Espacio CReativo Mallorca.

2. PURCHASE OF CERAMIC PIECES IN THE STUDIO

The ceramic pieces that you paint during your visit are paid for additionally at the studio, at the end of the activity.

As this is a face-to-face purchase, there is no legal obligation to accept returns, except in the event that the product is defective or does not correspond to what was contracted.

No returns of painted or used parts will be accepted, except for manufacturing defects.

3. DEFECTIVE PRODUCTS OR INCIDENTS

If you detect that a ceramic piece has a manufacturing defect, please notify us at the time so that we can offer you an appropriate solution.

Defects that are typical of the manual painting and glazing process will not be considered defects, as they are part of the creative experience.

4. CONTACT

For any questions or issues related to cancellations, returns or refunds, you can contact us at:
info@espacio.caribee.es
+34 601 927179

New Opening Hours

Tuesday 11:00 - 14:00
Wednesday 16:00 - 19:00
Thursday 16:00 - 19:00
Friday 16:00 - 19:00
Saturday 11:00 - 14:00

Other times available upon request!

Book experience

We look forward to your visit! · Your Espacio CReativo Team